Sales Coordinator in Staffordshire

Sales Coordinator - Service Contracts

Location: Cannock/Burntwood area

Salary: Competitive

Working hours: 40 Hours per week Monday to Friday with a 1-hour unpaid lunch break

A rapidly expanding technical service solutions business, specialising in industrial air systems is seeking a qualified candidate for an internal sales position. The company has over 65 years of trading history and successful organic growth, and holds a significant market share.

Duties and Responsibilities

• Working from a mixture of annual existing contract renewals and “warm” sales leads.
• Provide quotations as required for service packages and individual service tasks offered.
• Ensuring all quotations are logged onto the operating system daily.
• Producing and sending out quotes in a timely manner.
• Proactively chasing customer orders.
• Liaising with other departments to ensure our customer experience is positive.
• Liaise with external customers to ensure that quotations are received in accordance with agreed timescales.
• Contact clients by telephone and e-mail.
• Identify opportunities to process orders and close sales.
• Identify opportunities for referral to sales team.
• Assist in developing clients via proactive desk-based sales processes.
• Understand key clients development paths.
• Advise the Team Leader of new opportunities to grow revenue streams.
• Ensure records are maintained and monthly report produced showing progress against agreed criteria.
• Maintain an effective working relationship with the managers and staff of all sections throughout the company.
• Adhere to policies and procedures.
• To follow the company’s ISO procedures including filing or paperwork relating to all orders and quotations. 
• To carry out other ad hoc duties as required.

Health and Safety Responsibilities

• Undertake risk assessment and take any necessary action to avoid potential health and safety hazards.