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Customer Service Associate - German Speaking in Avon
Customer Service Associate – GERMAN SPEAKING Bristol, UK £12.60 - £13.50 per hour Until the end of 2024 initially – likely extensions Customer Service Associate required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Customer Service Team. Main responsibilities: - handling customers requests received by phone or e-mail (this is a computer based role) - processing customer quotation and order requests; - stock identification; - building and maintaining customer relationships; - administrative tasks including e-filing and report running - translating of business and finance documents; Key skills: - business-like in appearance and manners - customer focussed at all times - responsive to both external customers and colleagues - accuracy with data handling - capable to work under pressure and deliver results - reliable team player - confident in IT skills - capable to work both under close supervision and independently Advantages could be: Knowledge of SAP S4 Hana, Excel, Outlook email, MSSharepoint, MSTeams Previous experience in customer service Previous experience in logistics (eg air express / airfreight) Experience of work abroad Business based qualification Key requirements: - Native speakers or graduates with professional qualifications in German. In addition will need to be fluent in spoken and written ENGLISH. Additional languages would prove advantageous, especially Italian, French or Spanish. - Previous experience in customer facing role, IT (data base handling, elements of statistical analysis, metrics running, etc.) or technical areas Working hours: 9am to 5pm with half-hour lunch break (at least 3 days per week office on-site based, flexibility to work up to 2 days from home on request) Start date: ASAP
Reference
NL CLNCS
Location
Avon
Salary
Hourly Rate
£13.00 p/h - £13.83 p/h PAYE